Workshops

Certification Workshops

The following workshops have an associated fee unless you are registered with KEYS.  If you wish to attend, but are not registered with KEYS services, please call ahead to make an appointment to meet with an Employment Advisor.

Smart Serve Certification

Wednesday, May 3rd 2017, 9:00am – 12:30pm at KEYS, 182 Sydenham Street

Saturday, May 27th 2017, 9:30am – 1:00pm at KEYS, 182 Sydenham Street

Wednesday, June 7th 2017, 9:00am – 12:30pm at KEYS, 182 Sydenham Street

Saturday, June 24th 2017, 9:30am – 1:00pm at KEYS, 182 Sydenham Street

Saturday, July 8th 2017, 9:30am – 1:00pm at KEYS, 182 Sydenham Street

Smart Serve Ontario Certificate training is designed to educate servers, bartenders, managers and other staff members regarding  their responsibilities and obligations under the law, as well as recognize the signs of intoxication and implement intervention strategies for aggressive customers.  Smart Serve Ontario is recognized by the Alcohol and Gaming Commission of Ontario (A.G.C.O.) as the official Responsible Server Training Program in the province of Ontario.

99 % of employers ask for Smart Serve Certification PRIOR to hiring you, so it is wise to complete it as soon as possible. It is possible to complete the certification on-line, but we highly recommend that you book into one of our classes.

Service Excellence Certification

Wednesday, April 26th 2017, 9:30am to 3:30pm at KEYS, 182 Sydenham Street 

Friday, May 12th 2017, 9:30am to 3:30pm at KEYS, 182 Sydenham Street

Friday, July 14th 2017, 9:30am to 3:30pm at KEYS, 182 Sydenham Street

Friday, September 8th 2017, 9:30am – 3:30pm at KEYS, 182 Sydenham Street

Developed by the Ontario Tourism Education Council (OTEC) this certified training covers industry best practices, tools and is a must attend program for those wishing to achieve excellence in the delivery of customer service. This dynamic, interactive and engaging one day workshop has been designed to prepare individuals with the skills and tools to create memorable service experiences resulting in customer loyalty.  A great addition to your resume!

Working at Heights

Friday, April 28th 2017, 9:00am to 4:00pm at KEYS, 182 Sydenham Street

Friday, May 26th 2017, 9:00am to 4:00pm at KEYS, 182 Sydenham Street

Friday, June 30th 2017, 9:00am to 4:00pm at KEYS, 182 Sydenham Street

Friday, July 28th 2017, 9:00am to 4:00pm at KEYS, 182 Sydenham Street

Friday, September 15th 2017, 9:00am to 4:00pm at KEYS, 182 Sydenham Street

This is a mandatory training for workers in the construction industry, who now need to complete a working at heights training program that has been approved by the Chief Prevention Officer before they can work at heights.

 

Other Workshops

You must be registered with KEYS services to attend these workshops. Speak with your KEYS Advisor or call 613 546 5559 for an appointment.

Practically Hired

May 24th & 25th 2017, 9:00am – 3:00pm at KEYS, 182 Sydenham Street 

July 19th & 21st 2017, 9:00am – 3:00pm at KEYS, 182 Sydenham Street 

September 20th & 22nd 2017, 9:00am – 3:00pm at KEYS, 182 Sydenham Street 

A pragmatic and proactive approach to getting the job you want. This workshops includes:

  • How to take control of your search and create your own brand
  • Tips on creating a powerful resume and succeeding in the interview
  • Accessing the hidden job market; and effective use of social networking

 

Experience Counts 

May 29th & 30th & June 1st & 2nd, 2017 (4 days), 9:30am – 4:00pm at KEYS, 182 Sydenham Street

As a mature worker you have developed valuable skills, abilities and knowledge over your lifetime. When people like you leave the workforce, organizations can lose experience, leadership and history. This 4-day workshop will help you develop a network of people to support your job search, while teaching you to tap into your experience and talents. Building confidence, creating connections and having fun. What are you waiting for?