Upcoming Workshops
Click Here to View Upcoming EventsCertification Workshops
Certification workshops have an associated fee unless you are registered with KEYS. If you wish to attend, but are not registered with KEYS services, please call ahead to make an appointment to meet with an Employment Advisor.
Other Workshops
You must be registered with KEYS services to attend any other workshops. Speak with your KEYS Advisor or call 613 546 5559 for an appointment.
Customer Service Excellence
DATE(S) AND TIME(S):
Friday, September 14th, 2018 9:30am to 3:30pm
Friday, November 9th, 2018 9:30am to 3:30pm
WHERE:
KEYS, 182 Sydenham Street
Who Should Attend: Front line employees, Supervisors and Managers
Customer Service Excellence
DATE(S) AND TIME(S):
Friday, July 12th, 2018 9:30am to 3:30pm
WHERE:
KEYS, 182 Sydenham Street
Developed by the Ontario Tourism Education Council (OTEC) this certified training covers industry best practices, tools and is a must attend program for those wishing to achieve excellence in the delivery of customer service. This dynamic, interactive and engaging one day workshop has been designed to prepare individuals with the skills and tools to create memorable service experiences resulting in customer loyalty. A great addition to your resume!
Smart Serve Certification
DATE(S) AND TIME(S):
Tuesday, 18th June, 1.00-4.30 pm
WHERE:
KEYS, 182 Sydenham Street
Smart Serve Ontario Certificate training is designed to educate servers, bartenders, managers and other staff members regarding their responsibilities and obligations under the law, as well as recognize the signs of intoxication and implement intervention strategies for aggressive customers. Smart Serve Ontario is recognized by the Alcohol and Gaming Commission of Ontario (A.G.C.O.) as the official Responsible Server Training Program in the province of Ontario.
99 % of employers ask for Smart Serve Certification PRIOR to hiring you, so it is wise to complete it as soon as possible. It is possible to complete the certification online, but we highly recommend that you book into one of our classes.
GET FEATURED!
Feature your job posting - Fill your positions quicker with increased visibility and premium positioning
Feature your company - Promote your brand and get noticed
CLICK HERE to find out more about these advertising opportunities
Upcoming Events / Workshops
Volunteer or Donate Today
Contact Us
Book an appointment to see how KEYS services can help you.
Call or email at your leisure and we will contact you as soon as possible.
Kingston (Downtown):
Phone: 613.546.5559
E-Mail: info@keys.ca
Gananoque:
Phone: 613.382.1085
E-Mail: gan@keys.ca
Smiths Falls:
Phone: 613.552.2759
E-Mail: gan@keys.ca
Kingston (Uptown):
By Appointment Only
Phone: 613.546.5559
E-Mail: info@keys.ca
Elgin:
Phone: 613.359.1140
E-Mail: elgin@keys.ca