Upcoming Workshops

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Certification Workshops

Certification workshops have an associated fee unless you are registered with KEYS.  If you wish to attend, but are not registered with KEYS services, please call ahead to make an appointment to meet with an Employment Advisor.

Other Workshops

You must be registered with KEYS services to attend any other workshops. Speak with your KEYS Advisor or call 613 546 5559 for an appointment.

Customer Service Excellence

Friday, February 28th, 2020 9:30am to 3:30pm
Friday, March 27th, 2020 9:30am to 3:30pm

KEYS, 182 Sydenham Street

Developed by the Ontario Tourism Education Council (OTEC) this certified training covers industry best practices, tools and is a must attend program for those wishing to achieve excellence in the delivery of customer service. This dynamic, interactive and engaging one day workshop has been designed to prepare individuals with the skills and tools to create memorable service experiences resulting in customer loyalty.  A great addition to your resume!

Perfect Interview

Friday, February 7th, 2020, 10:00am - 12:00pm
Friday, February 21st, 2020, 10:00am - 12:00pm
Friday, March 6th, 2020, 10:00am - 12:00pm
Friday, March 27th, 2020, 10:00am - 12:00pm

KEYS main office, 182 Sydenham Street, Kingston

A great resume can get you an interview. A perfect interiew can get you the job. Learn how to demonstrate your skills & experience with confidence.

  • manage interview anxiety
  • identify your strenghts
  • answer key interview questions
  • DOs and DON'Ts of interviews
  • practice interview skills

For more information contact us today!

Experience Counts Workshop

January 28th, 29th, 30th & 31st, 2020, 9:30am - 3:30pm

Seaway Coworking, 310 Bagot Street, Kingston

Experience Pays  

If you are over 40 and looking for work, you are not alone. You are part of a growing and diverse group of experienced workers who are changing careers, staying in or returning to the workforce. 

 You Have a Lot to Offer

As an experienced worker you’ve developed valuable skills, abilities and knowledge over your lifetime. When people like you leave the workforce, organizations can lose experience, leadership and history. This 4-day workshop will help you develop a network of people to support your job search, while teaching you to tap in to your experience and talents.  Build confidence, create connections and have fun! What are you waiting for?   

Space is limited. Speak to your KEYS counsellor and register today! You must be registered with KEYS services to attend this workshop. Speak with your KEYS Advisor or call for an appointment.

Featured Job / KEYS Job Board
Manager, Accounting Services
Full Time / À Temps Plein
The City of Kingston (Manager, Accounting Services)
Kingston and Surrounding Area
Salary / Salaire OVER 55,001
Upcoming Events / Workshops



Hospitality & Tourism Skills Training

DATE(S) AND TIME(S): January, 20, 2020 - February 14, 2020

Volunteer or Donate Today
KEYS assists many people in our community through local programs and training. Find out how you can help.

Contact Us

Book an appointment to see how KEYS services can help you.

Call or email at your leisure and we will contact you as soon as possible.

Kingston (Downtown):

Phone: 613.546.5559
E-Mail: info@keys.ca


Phone: 613.382.1085
E-Mail: gan@keys.ca

Smiths Falls:

Phone: 613.552.2759
E-Mail: gan@keys.ca


Phone: 613.359.1140
E-Mail: elgin@keys.ca