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Host - Model Home - Part Time / À Temps Partiel

Organization Overview:

CaraCo Group of Companies

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Industry Sector: Health Care / Soins de santé

Organization Description:

  • The CaraCo Group of Companies was founded in 1959 by Ann and Cornell “Case” Blommestyn as a building and renovating company called CJM Blommestyn Construction Ltd. As the company grew it diversified into the real estate industry, managing apartment buildings as well as constructing new homes in Kingston and area.
  • At the CaraCo Group of Companies, we’re proud to be locally owned with the highest reputation and a commitment to quality. Over the years, we’ve become known for our high-quality homes of all kinds and our award-winning customer service. CaraCo Development Corporation, CJM Property Management, CaraCo Property Management, and CaraCo Storage are the four current branches of the CaraCo Group of Companies, each with its own specialty. Our main branch is located in Kingston, Ontario and our USA division is in Deerfield Beach, Florida.

At CaraCo, we’re proud to still be a family-owned company

Job Listing #3928

Host - Model Home • Part Time / À Temps Partiel

Date Posted: 11 Jun 2019

Application Deadline: 30 Jun 2019

Location: Kingston and Surrounding Area

Category: Customer Service / Service à la clientèle

Hours Per Week: 12-18

Pay Rate: Hourly Wage / Rémunération Horaire 16-16.50

Language Requirements: English / Anglais

Job Description:

Job Description

Purpose

  • To establish a rapport with existing and potential customers
  • To help in the showroom with selections
  • To providing exceptional customer satisfaction

Key Responsibilities

  • Acknowledge and greet everyone who enters and leaves the model home
  • Provide customers with applicable brochures based on the needs of the customer
  • Provide basic knowledge and answer questions regarding the model homes
  • Stay up to date on the company website for current information
  • Assist in creating and maintain a frequently asked questions document to ensure unified answers
  • Build rapport with customers, answer questions and provide printed and digital information, based on their needs
  • Notify the sales coordinator of any serious enquiries
  • Inform customers of the sales, production, and warranty process
  • Stay current on the company’s and competitors’ products and pricing
  • Document customers’ interests/concerns to the sales coordinator
  • Answer the phone promptly, take messages and respond to voicemails
  • Register customers and update customer contact information
  • Ensure an adequate supply of marketing materials and office supplies
  • Ensure the model home is tidy and samples are displayed properly and in their correct location
  • P

    Health and Safety Standards, Codes, Policies and Procedures

    • comply with the Occupational Health and Safety Act and its regulations and CaraCo’s health and safety policies
    • identify workplace hazards, hazardous or unhealthy conditions, and unsafe acts
    • take every reasonable precaution to protect self and others from health and safety hazards

    Skills

    • Computer skills, including skills with Microsoft Office Suite

    Behavioural Competencies

    • customer focus
    • interpersonal skills
    • Effective communication skills
    • Punctuality
    • Reliability

    Education and Experience

    • High school diploma
    • Retail experience, knowledge of home buying process and construction an asset

    Other Requirements

    • Valid drivers license
    • Own transportation
    • Dress appropriate for professional sales, which may include a uniform at the discretion of the employer
    • Availability to work weekends, as well as weekdays (Approximately 18 hours weekly)
    • Employment is conditional on a clean criminal record check

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