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Bilingual Customer Service Representative - Full Time / À Temps Plein

Organization Overview:

HR Management Services on Demand

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Industry Sector: Other / Autre

Organization Description:

HR Is More Than Just Personnel – What We Do and How We Do It

Large national and multinational corporations can afford to have an entire department devoted to the ever-complex and growing importance of effective human resources management. The top firms understand that the key to increased productivity, profitability and adaptability in an ever-changing economic climate is the development of a comprehensive, coherent HR strategy.

HR Management Services on Demand can provide that same level of service and support to small and medium-sized businesses throughout Eastern Ontario.

We offer one-time transactional pieces where we can facilitate one hire, or we can do more in-depth, ongoing retained services agreements, whereby we develop a true working partnership with our clients and are able to serve their varied HR needs and challenges on a scheduled and/or on demand basis. We devise custom HR solutions and programs based on the individual needs and resources of each client, and work to build an open, mutually beneficial and positive working relationship.

Job Listing #4725

Bilingual Customer Service Representative • Full Time / À Temps Plein

Date Posted: 09 Oct 2019

Application Deadline: 08 Nov 2019

Location: Town of Gananoque

Category: Sales/Customer Service / Vente

Hours Per Week: 40

Pay Rate: Hourly Wage / Rémunération Horaire Commensurate with experience

Language Requirements: Bilingual / Poste Bilingue

Job Description:

Seeking a bilingual customer service driven individual who has an eye for accuracy. As a member of the customer service team, your positive and professional demeanor will contribute to providing exceptional customer service. Your experience working on a computer and corresponding via email and telephone with clients, adds to your success in the role.

ASAP Cheques is a business that takes pride in delivering nothing but the best customer service to its Canadian and American Markets. In order to provide this exceptional level of service, it is required that you are able to fluently read, write and speak in both French and English.

Required Qualifications:

  • 1-3 years of customer service experience
  • Fluently able to speak, read and write in both English and French
  • Demonstrated attention to detail
  • Fluency in Microsoft Office, the Internet and work management programs
  • Able to follow instructions compliantly and accurately
  • Works cooperatively and productively with others
  • Ability to work independently and as a team member
  • Ability to sit for prolonged periods of time using computer or telephone
  • Completion of High School Diploma

We have full time & part time Customer Service Representative positions, offering a varying work schedule that rotates to include straight days (9-5) and afternoon/evening shifts (12-8), Monday to Friday, in an office environment. Applicants must have own transportation.

Anticipated Start Date: As soon as possible

Please forward cover letter and résumé to resumes@hr-ondemand.ca. Thank you for your interest. Only those selected for further screening or an interview will be contacted.

We are committed to maintaining inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted in relation to this or any other job opportunity or testing, please advise a representative in a timely manner of the accommodation measures which are required in order to enable you to be assessed in a fair and equitable manner. All information received relating to accommodation measures will remain confidential. Please note that we will not automatically consult accommodation requests from prior selection processes.

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