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Technical Support Specialist - Part Time / À Temps Partiel

Organization Overview:

HR Management Services on Demand

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Industry Sector: Other / Autre

Organization Description:

HR Is More Than Just Personnel – What We Do and How We Do It

Large national and multinational corporations can afford to have an entire department devoted to the ever-complex and growing importance of effective human resources management. The top firms understand that the key to increased productivity, profitability and adaptability in an ever-changing economic climate is the development of a comprehensive, coherent HR strategy.

HR Management Services on Demand can provide that same level of service and support to small and medium-sized businesses throughout Eastern Ontario.

We offer one-time transactional pieces where we can facilitate one hire, or we can do more in-depth, ongoing retained services agreements, whereby we develop a true working partnership with our clients and are able to serve their varied HR needs and challenges on a scheduled and/or on demand basis. We devise custom HR solutions and programs based on the individual needs and resources of each client, and work to build an open, mutually beneficial and positive working relationship.

Job Listing #4733

Technical Support Specialist • Part Time / À Temps Partiel

Date Posted: 10 Oct 2019

Application Deadline: 08 Nov 2019

Location: Kingston and Surrounding Area

Category: Sales/Customer Service / Vente

Hours Per Week: 15-20

Pay Rate: Hourly Wage / Rémunération Horaire Commensurate with experience

Language Requirements: English / Anglais

Job Description:

Kingston Online Services, a leading internet service provider is currently seeking a Technical Support Specialist who meets the following criteria:

  • 1 – 3 years’ experience in a similar role, preferred
  • Must be technically savvy, able to learn and incorporate new technology and software
  • Troubleshoot and assist customers with their Internet connection via email and phone
  • Respond to and update support tickets in a help desk
  • Configure and prepare hardware for customers, including DSL modems, VoIP adapters, and wireless radios.
  • Must work well in a fast-paced team environment, with excellent problem solving skills
  • Must have flexibility to work additional hours and weekends
  • This is a permanent, year round position that is great for a student!

Learn more about us at our website; www.kos.net

Please submit resumes to: resumes@hr-ondemand.ca We thank all applicants for their interest; however, only those under consideration will be contacted. No phone calls, please.

We are committed to maintaining inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted in relation to this or any other job opportunity or testing, please advise a representative in a timely manner of the accommodation measures which are required in order to enable you to be assessed in a fair and equitable manner. All information received relating to accommodation measures will remain confidential. Please note that we will not automatically consult accommodation requests from prior selection processes.

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