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Human Resources Advisor - Full Time / À Temps Plein

Organization Overview:

Kingston Community Health Centres

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Industry Sector: Other / Autre

Organization Description:

Kingston Community Health Centres (KCHC) is a multi-service, multi-site Community Health Centre – that means we care for the people in our community, but we also care for and build up our community.
At KCHC, we have many locations, and many different services and programs. While our work is diverse, all of our programs and staff are united by our values and by our mission: To care, to respond, to build community.

Job Listing #8537

Human Resources Advisor • Full Time / À Temps Plein

Date Posted: 15 Sep 2021

Application Deadline: 29 Sep 2021

Location: Kingston and Surrounding Area

Category: Other / Autre

Hours Per Week: 37.5

Pay Rate: Salary / Salaire 45,001 TO 55,000

Language Requirements: English / Anglais

Job Description:

Job Description


Human Resources Advisor

Reports To

Chief Executive Officer

Position Type

Permanent Full-Time (37.5 hours/week)

Start Date



$49,042 - $57,700


Position Summary

Working in a generalist capacity supporting a portfolio of clients, the Human Resources Advisor leads all HR-related activities for the client group. The Advisor works directly with management and staff to oversee processes related to recruitment, onboarding, performance management, retention, training and development, and leaves of absence. The Advisor works proactively to identify potential concerns, working with management and Corporate Services team members to initiate appropriate action.  The HR Advisor develops and review and policies, implements projects, and provides direction to ensure compliance with organizational procedures or legislation.  The Advisor provides staff support to various committees.



Key Responsibilities

Detailed Responsibilities

Human Resources


·     Establish and maintain positive employee relations in accordance with KCHC philosophy and policies: constantly strive to elevate level of HR services across all KCHC programs and services;

·     Assist staff in navigating any concerns, leaves of absence, internal job movement, and other policy related items;

·     Create and/or update job descriptions and other HR documents in partnership with the Director and management;

·     Manage full cycle employee recruitment and onboarding, including participation in hiring process, preparation of employment contracts, collection, review and input of employee documentation, and ensuring new staff orientation is completed;

·     Collaborates with managers on performance concerns, makes recommendations on actions or discipline;

·     Coordinate termination and outplacement activities for departing employees;

·     Monitor and provide guidance to staff throughout medical leaves of absence; liaise with benefit providers as required;

·     Prepare employment letters, memos, reports and other materials as required

·     Identifies and escalates issues that may pose a risk to the organization;

·     Respond to inquiries related to Occupational Health and Safety; provide advice and guidance on practices and procedures; escalate issues as required;

·     Maintains knowledge of provincial and federal regulations relating to employment standards, human rights, Occupational Health and Safety, privacy legislation, the Accessibility for Ontarians with Disabilities Act, employment equity, etc. and provides advice to staff management on their application.


Administration and





·     Receive, review, process employee documentation, and changes in status and pay;

·     Ensure all personnel and other related filing systems (electronic and physical) are accurate and up-to-date;

·     Maintain schedule of performance management processes and various trainings, ensure everyone has tools and information required to complete within timelines;

·     Ensure relevant data is gathered, tracking key targets related to human resources, corporate activities, and organizational wellness measures. Maintain records and recurring reports;

·     Provide reporting, analysis, and follow-up on various recurring human resources metrics and organizational wellness measures in a timely manner;

·     Prepare and follow up on a variety of ad hoc reports in a timely manner.


Committee Support


·     Coordinate and act as lead staff support to various on-going and ad hoc assigned committees (e.g., Occupational Health and Safety, Personnel Policy, etc.). 

·     Provide active staff support to coordinate meetings and agendas, follow through on action items, and ensure committee workplan implementation and compliance with committee Terms of Reference.


and Quality Improvement

·     Actively engage in quality improvement initiatives related to corporate services and organizational health;

·     Participate in various HR and OHS projects, including but not limited to training and development, health and safety, salary administration;

·     Lead the review, development, implementation and ongoing improvements of policies in keeping with best practices;

·     Support accreditation and other organization-wide activities.


·     Demonstrate appropriate attention to detail and strong time management skills;

·     Assist with development and success of various wellness initiatives, trainings, and organizational priorities;

·     Ensure high privacy and confidentiality standards are met at all times.

·     Cross trained to support volunteers and student placement activities at KCHC, and reception coverage on an as needed basis.





Demonstrating KCHC Core Competencies

·     Support the mission, vision and culture of KCHC and shares the values outlined in the AOHC Models of Health and Wellbeing. Advocate for community issues and needs consistent with KCHC’s mandate;

·     Demonstrate overall accountability for personal and portfolio goals, including a commitment to quality improvement;

·     Support a client and community focus by making clients and their needs a primary focus of one’s actions, developing and sustaining productive relationships, and responding to client and community needs;

·     Collaborate with others and promote a positive work environment in all aspects of work. Foster integration and partnerships;

·     Engage in continuous learning by actively identifying new areas for learning, regularly creating and taking advantage of learning opportunities for self and others, and apply newly gained knowledge and skill on the job;

·     On occasion, perform other temporary duties as required.


Organizational Responsibilities

·        Complies with all relevant legislation and KCHC policies, including privacy laws

·        Commits to acquiring an understanding of the importance of trauma responsiveness and the impact of Adverse Childhood Experiences (ACEs)  

·        Commits to demonstrating an ongoing commitment to Equity, Diversity, Inclusion and Indigenization (EDII) by representing the diverse nature of our communities, promoting and practising inclusion

·        Supports consistent application and development of KCHC policies and procedures

·        Supports KCHC’s student and volunteer placement programs

·        Promotes awareness of and participation in KCHC activities

·        Demonstrated commitment to continuous learning and quality improvement

·        On occasion, perform other temporary duties as required


Basic Education and Experience Requirements

·        University degree in Human Resources Management or related field; or relevant college diploma with significant related experience.

·        Certification in human resources or other related area an asset.

·        5 years related Human Resources experience, preferably in a nonprofit health or community setting.

·        Significant experience with policy and procedure development and performance management.


Knowledge, Skills and Abilities

  • Knowledge of Human Resources Best Practices and principles, and familiarity with and ability to support employment related legislation, OHS and various other related legislation.

·        Awareness of, and ability to support, provincial and federal privacy regulations.

·        Proficient computer skills including MS Office (Word, Excel, PowerPoint and Outlook). Working knowledge of HRIS systems.

  • Self-starter able to organize, multitask while maintaining accuracy and attention to detail, take initiative, and prioritize in a high volume setting dealing with sensitive issues.
  • Excellent interpersonal skills, strong communication skills, both verbal and written.
  • Ability to work cooperatively and problem solve using effective negotiation and people management skills in a team based environment.

·        Demonstrated commitment to continuous learning and quality improvement.

  • Multicultural awareness & appreciation, gender sensitivity, and ability to work effectively in a diverse environment with co-workers, clients and partners.
  • Demonstrated ability to regularly attend work (at various KCHC locations) and meet the physical demands of the position.



Organizational Competencies: Accountability, Client Focus, Collaboration, Continuous Learning

Position Competencies: Attention to Detail, Communication, Conflict Resolution, Planning & Organizing, Problem Solving, Teamwork, Time Management, Knowledge/Professional/Technical Expertise


Other Requirements

  • Valid Driver’s Licence, Driver’s Abstract and proof of vehicle liability insurance (requirement under KCHC’s insurance provider HIROC) as this position requires regular travel to various KCHC locations in Kingston and Napanee
  • Current and clear Criminal and Vulnerable Persons Check
  • French language is an asset



Application Instructions 

  • Please include a cover letter clearly outlining how your skills and experiences correspond with the specific job qualifications along with your resume.
  • Save all documents as a single PDF file using your own name (Last, First).
  • Email to citing reference “2021-73-KCHC” in the subject line.
  • Applications must be submitted to Human Resources by September 29, 2021.


All KCHC staff have a duty to understand and follow KCHC policies, uphold high ethical and professional standards, and maintain confidentiality and privacy, using tact and good judgment in all dealings with other staff and clients.


KCHC is an equal opportunity employer, respecting and embracing the needs and diversity of our employees. If you require an accommodation to fully participate in the hiring process, please notify Human Resources.


We are a proud Living Wage Employer.


Kingston Community Health Centres, 263 Weller Ave. Kingston ON, K7K 2V4

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